Outsource 411

courtneydsmith@gmail.com (Courtney Smith) — Wed, 04 Nov 2009 12:43:00 +0000

Asia fuelling drug discovery outsourcing

courtneydsmith@gmail.com (Courtney Smith) — Fri, 08 Sep 2006 21:49:00 +0000

We have repeatedly pointed out that research is being increasingly done overseas. This article makes a strong case that this is just the beginning. First, Asian companies are doing their own research for their own market and this is fueling more innovation. Second, contract research organizations are opening office there to capitalize on the low cost. www.in-pharmatechnologist.com

The future of outsourcing

courtneydsmith@gmail.com (Courtney Smith) — Fri, 08 Sep 2006 21:42:00 +0000

Not a bad think piece on the future of outsourcing mainly about contract sales organizations. Computer Business Review

Infosys Chairman steps down

courtneydsmith@gmail.com (Courtney Smith) — Sun, 20 Aug 2006 22:17:00 +0000

Infosys' co-founder and Chairman, Narayana Murthy, stepped down last Friday. He was truly a visionary and had a major impact on our industry. We tip our hat in recognition to his accomplishments.
Read More.

Global outsourcing for the little guy

courtneydsmith@gmail.com (Courtney Smith) — Wed, 31 May 2006 19:56:00 +0000

Excellent first person article on how the owner of TechnologyTailor.com used Elance.com to build a website for a fraction of the cost of using a normal programmer. Excellent read. We have used Elance on a number of projects and found it to be an excellent service. Chicago Tribune

"Outsourcing cuts costs 50%"

courtneydsmith@gmail.com (Courtney Smith) — Wed, 31 May 2006 19:52:00 +0000

It is common knowledge that outsourcing cuts costs. This article goes into more detail on how much is saved by whom.

Big Outsourcing Conference in Russia

courtneydsmith@gmail.com (Courtney Smith) — Wed, 31 May 2006 19:50:00 +0000

R&D and technologies

Philipines running out of labor

courtneydsmith@gmail.com (Courtney Smith) — Wed, 10 May 2006 18:30:00 +0000

The speed of growth of the Philippine's outsourcing industry has led to increasing labor power. Asia Times Online :: Southeast Asia news and business from Indonesia, Philippines, Thailand, Malaysia and Vietnam

Smaller Companies Join The Outsourcing Trend

courtneydsmith@gmail.com (Courtney Smith) — Mon, 08 May 2006 21:08:00 +0000

Clearly, the outsourcing revolution has been won. Now, smaller companies are moving offshore to do their work. WSJ.com

Incentives for Pakistani information technology companies

courtneydsmith@gmail.com (Courtney Smith) — Sat, 25 Mar 2006 22:15:00 +0000

Following on the last article, here is a list of just some of the incentives that the Pakistani government has given to help build the IT industry in Pakistan. Key incentives include tax exemptions until 2016 and 100% foreign ownership. Powerful stuff. PSEB

Pakistan promotes offshoring

courtneydsmith@gmail.com (Courtney Smith) — Sat, 25 Mar 2006 19:33:00 +0000

The government of Pakistan has put together a package of initiatives that will significantly boost the offshoring business. These initiatives have already created over $2 billion in direct investment into Pakistan. For instance, the government has dramatically increased the telcom infrastructure that is so necessary for offshore work. The Prime Minister Shaukat Aziz and the Minister of Information Technology Awais Ahmad Khan Leghari have spearheaded this effort.

Our own take is that the Pakistanis are perfectly positioned to take away a lot of business from the Indians. As the Indians have moved upstream, the Pakistanis can move into that area left by the Indians. The cost structure of the Pakistani IT industry is must lower than that of India thus creating a strong value proposition for outsourcing clients.Daily Times - Site Edition

Banks send investment banking offshore

courtneydsmith@gmail.com (Courtney Smith) — Sat, 25 Mar 2006 19:02:00 +0000

Shrinking profit margins and a shortage of skilled workers and increasing concern over Wall Street prima donnas is leading Wall Street firms to offshore companies. This even includes such high value added things as research analysis. CNN

Outsourcing industry faces consolidation

courtneydsmith@gmail.com (Courtney Smith) — Sat, 25 Mar 2006 18:48:00 +0000

This important think piece contains some very important ideas and is highly recommended.

Forrester Research has released a new report that states that the global outsourcing industry could face consolidation due to low-cost global competition and broken business models.

It suggests that the current top line Indian companies will have to rely on acquisitions to compete with the global Western giants.

The report also delves into the role of the private equity funds in driving consolidation. The Hindu Business Line

Opportunity In Digital Content Outsourcing

courtneydsmith@gmail.com (Courtney Smith) — Sat, 25 Mar 2006 18:37:00 +0000

Of course, there is no reason not to outsource certain kinds of content generation overseas. I have personally done this with sites that I am involved in (www.myhealthonline.com). The costs are obviously cheaper and the quality can be high. However, the topics need to be contrained to more technical items where cultural references are non-existent. In our case, we were looking for articles relating to health topics so there was no cultural knowledge needed, only technical knowledge and good writing skills. ContentSutra

Hybrid strategy

courtneydsmith@gmail.com (Courtney Smith) — Tue, 21 Mar 2006 22:20:00 +0000

One of the key transformations currently taking place is the concept of the hybrid outsourcer. What if you are an American company threatened by a lower cost Indian competitor? Simply set up an Indian sub to provide the same services as the Indian competitor at the same price!

There have been a plethora of news articles recently outlining this strategy. One key announcement came from IBM which stated that it was going to be increasing its number of employees to 50,000 in India. Capgemini said it will be increasing its Indian employees from 4,000 to 10,000 by 2007. Line56.com: Outsourcing Strategy Shift

Westerners going to work in Indian call centers

courtneydsmith@gmail.com (Courtney Smith) — Tue, 07 Mar 2006 05:09:00 +0000

Westerners are increasingly going to India to work in call centers. The National Association of Software & Services Companies estimates that there are over 30,000 expats working in Indian IT and offshoring companies, twice the number of 2 years ago. Does a job taken by an American in India count as a job taken FROM an American in the US? New America Media

Study: US Outsourcing Fears Greatly Exaggerated

courtneydsmith@gmail.com (Courtney Smith) — Tue, 07 Mar 2006 05:06:00 +0000

A new study by the Association for Computing Machinery suggests that fears that foreigners would take US jobs are exagerated. In fact, the study suggests that outsourcing is a net contributor to jobs in the US. CRM News

India calls for opening up of service markets

courtneydsmith@gmail.com (Courtney Smith) — Tue, 07 Mar 2006 05:03:00 +0000

It should come as no surprise that India has called for an opening of markets in computer services, health services, architecture, and engineering services at the current WTO in Geneva. India, and the other offshoring countries, need to make sure that other countries don't close their borders to the lucrative trade in offshoring. Financial Express

Study of pharma outsourcing to India

courtneydsmith@gmail.com (Courtney Smith) — Fri, 03 Feb 2006 22:10:00 +0000

This is an excellent essay on the direction of outsourcing pharma research and development in India. Well written and, more importantly, well though out. Express Pharma

The Five Most Likely Outsourcing Trends of 2006

courtneydsmith@gmail.com (Courtney Smith) — Sat, 28 Jan 2006 23:46:00 +0000

They are: 1. KPO jobs: in demand, 2. Consolidation and Fragmentation: hand-in-hand for KPO, 3. Small Towns will Join the Party, 4. Captives in India...for good, 5. Acquire to gain hold. NewswireToday

India launches outsourcing staff database

courtneydsmith@gmail.com (Courtney Smith) — Sat, 28 Jan 2006 23:42:00 +0000

Recent scandels are leading Nasscom to start a national registry of IT staff. The 50 largest IT and BPO companies have already agreed to register their employees. vnunet.com

Outsource your lawyer!

courtneydsmith@gmail.com (Courtney Smith) — Sat, 28 Jan 2006 23:39:00 +0000

The legal outsourcing industry in Indian is $80 million industry already and looks to explode. Part of the trend is devoted to the legal issues surrounding traditional outsourcing but a lot of it is doing the heavy lifting of Western lawyers. IBNLive

Other Regions Chip Away at Asia's Contact-Center Outsourcing Lead

courtneydsmith@gmail.com (Courtney Smith) — Sat, 28 Jan 2006 23:36:00 +0000

One of the key trends in offshoring is the development of outsourcing to nearby countries. As was mentioned in the previous story, Europeans are increasingly moving to Eastern Europe while Japan is moving to China. CRM News

Russian outsourcing convention

courtneydsmith@gmail.com (Courtney Smith) — Sat, 28 Jan 2006 23:29:00 +0000

India gets most of the attention but lots of European and American companies outsource to Russia. The high skill level and closeness to Europe are typical reasons for liking the Russians. IDC says that the Russian IT market is about $1.9 billion. The St. Petersburg Times

China's SDRC to set up software-outsourcing jv with Microsoft and Tata

courtneydsmith@gmail.com (Courtney Smith) — Tue, 17 Jan 2006 23:02:00 +0000

This interesting development has Microsoft and Tata setting up a software outsourcing joint venture in China. This pretty much sums up a lot of the trends going on now in the offshoring world. Forbes.com